FAQ’s
faq
Our watches are meticulously sourced from authorized European distributors, ensuring exceptional craftsmanship, timeless design, and guaranteed authenticity.
We import our collection directly from Europe, providing products that combine modern precision with classic elegance and come with complete documentation of their origins.
Every watch comes with an official certificate of authenticity and is supported by our local warranty partners, ensuring that you receive only genuine, high-quality products.
All our luxury watches are backed by a comprehensive warranty from our trusted local service centers, offering prompt and efficient after-sales support to address any concerns.
Simply browse our curated collection, select the watch that suits your style, and complete the secure checkout process. If you need any assistance, our customer service team is always ready to help.
Once your order is confirmed and shipped, you will receive a tracking number via email. You can use this number on our website or through the courier’s tracking system to monitor your shipment.
Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us within the specified return period for an exchange or refund, subject to our return policy terms and conditions.
You can reach our dedicated customer support team through email, phone, or the live chat option available on our website. We are here to assist you with any queries or concerns.
Currently, we focus on delivering a curated collection of authentic luxury watches. However, we are continually exploring opportunities to enhance your experience, so please stay tuned for future updates.